What you can expect … Results
Just some of the results you can expect are –
-Increased confidence in your estimates, plans and outcomes
-More visibility into your processes and project(s)
-Decisions based upon accurate information and a clear understanding of the risks and alternative
-Access to a defined and accepted standard for measuring maturity and progress
-Successful PI efforts that become a strategic advantage in the competitive market place
What we do
Using established methodologies and industry best practices such as the Capability Maturity Model (CMM™) and IT Infrastructure Library (ITIL) PerceptivePRO and our strategic partners offer the following services
Process Assessments (Diagnosing) – Comparison of the organization’s current state process to best practices provided by an established methodology such as ITIL or CMM™. The output of the assessment includes strengths, weaknesses and recommendations.
Process Improvement Planning and Implementation (Establishing and Acting) – Development of an action plan for process improvement based on the output of the process assessment and the organization’s priorities and resources. Additional knowledge and resources may be provided for implementation of the plan to achieve improvements and results.
Quality Assurance (Acting and Learning) – Support the quality assurance function by establishing processes, procedures, and tools and conducting quality assurance audits. Identification, measurement and tracking of quality objectives may also be provided.
Process Improvement Training – Conduct training on process improvement, models utilized, or specific process areas.
Facilitation – Facilitate IT related working groups or meetings to achieve objectives in a timely and effective manner.
CMM is a registered trademark of Software Engineering Institute.
How we do it
The IDEAL SM model is an organizational improvement model that serves as a roadmap for initiating, planning, and implementing improvement actions. The IDEAL model is named for the five phases it describes: initiating, diagnosing, establishing, acting, and learning.
The IDEAL model forms an infrastructure to guide organizations in planning and implementing an effective software process improvement program, and is the founding strategy employed in delivering many Software Engineering Institute (SEI) services. Organizations that follow the IDEAL approach to software process improvement (SPI) can effectively integrate SEI technologies, courses, workshops, and services into a comprehensive method for managing and improving their overall capacity.